Zonocart respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how Zonocart (“we”, “our”, “us”) collects, uses, and protects the information you provide while using our mobile application, website, or any related services (collectively referred to as the “Platform”).
By using Zonocart, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use Zonocart, we may collect the following types of information:
Full name, phone number, email address, and delivery address
Login credentials and password
Payment details (card or UPI information handled securely by payment gateways)
Government ID (only if required for verification or business registration)
How you interact with the app, searches, orders, clicks, and preferences
Device details like model, operating system, IP address, and app version
Location data (only when you allow GPS access for delivery or location-based services)
If you sign in using social media (like Google or Facebook), we may access limited information from that account as permitted by you.
We use your information for the following purposes:
To create and manage your Zonocart account
To process orders, payments, and deliveries
To connect customers with vendors, restaurants, and delivery partners
To provide customer support and resolve complaints
To send order confirmations, status updates, and promotional offers
To improve app performance, user experience, and personalization
To prevent fraud, misuse, or illegal activities
To comply with legal obligations and regulatory requirements
We may share your information only in the following cases:
With Vendors and Delivery Partners: To fulfill your order or service request.
With Payment Gateways: For secure transaction processing.
With Service Providers: Who help us with technical support, analytics, and logistics.
With Government Authorities: If required by law or court order.
Zonocart never sells, rents, or trades your personal data to third parties for commercial gain.
We take data security seriously. Zonocart uses advanced encryption, firewalls, and secure servers to protect your data.
While we strive to protect your personal information, no online system is 100% secure. You agree that you use the app at your own risk.
We retain your personal data only as long as necessary for service purposes or as required by law.
Once the purpose is fulfilled, data is deleted or anonymized securely.
If you wish to delete your account and data, you can request this through Zonocart customer support.
Zonocart uses cookies and similar technologies to:
Remember your preferences and language settings
Analyze usage patterns to improve the app
Show personalized offers and advertisements
You can manage or disable cookies in your device settings, but some features may not work properly without them.
You have the right to:
Access your personal data held by Zonocart
Correct or update inaccurate information
Withdraw consent for data collection
Request account or data deletion
For any such requests, contact us at support@zonocart.com.
Zonocart may contain links to external websites or apps.
We are not responsible for the content, privacy policies, or practices of third-party platforms. Please review their privacy policies separately.
Zonocart is not intended for use by individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware that a minor has provided information, we will delete it promptly.
Zonocart may update this Privacy Policy periodically.
Revisions will be posted on our platform with an updated “Last Updated” date. Continued use of the app after changes implies acceptance of the new terms.
For questions, complaints, or requests regarding this Privacy Policy, contact:
Zonocart Privacy Team
Email: support@zonocart.com
Phone: +91-6300889527
